In this article, Sage users learn how to fix Sage Decline Code 000014. The error usually takes place due to the wrong card number entered by the customer while making a payment and the bank declines the payment.
| Decline code 0000N7 | Decline code 000003 | Decline code 000005 |
| Decline code 000005 | Decline code 000028 | Decline code 000041 |
| Decline code 000043 | Decline code 000051 | Decline code 000054 |
| Decline code 000057 | Decline code 000061 | Decline code 000062 |
| Decline code 000063 | Decline code 000065 | Decline code 000091 |
What is Sage Exchange Desktop Decline Code 000014
This Sage Decline Error Code is further categorized into two parts:
- Transaction Decline Code
- Bank Error Code
For the bank error code, the bank will decline or reject the payment. To handle such cases, you may either restart the device or contact the bank if the device is working properly.
Causes and Reasons Sage Decline Code 000014
To do the transaction, if you swipe the card using the virtual terminal, the error message may pop up. The probable reasons for the error code:
- The error occurred due to Invalid Card Number.
- Since we manually enter the card number in the field, it might be entered wrong.
- You need to cross-check it twice before moving further.
- Make sure that you select the right card (Debit Card or Credit Card) before processing the transaction.
- Your card must have been damaged.
- The Card reader is not working properly or it is not damaged.
- Your payment will be restricted or blocked due to this.
What Solutions do you Require Sage Decline Code 000014 Invalid Card Issue
Here are some of the cases that occur mostly when a client tries to make the payment and the payment has been blocked after showing the error code Sage Decline Code 14 (000014). We are mentioning different cases and their resolutions together.
If you use Sage Software to swipe the card, make sure that the right Sage Exchange device is connected with it. Make sure that the card reader is perfectly enabled. To enable the swipe device, follow the steps we are mentioning below:
- Go to the system tray
- Click on the “Sage Exchange Icon” at the downright corner of the screen right next to the system clock
- Click on the “Settings” options
- Click on the “correct device” to enable the device
- Select “OK” to continue
- Go to the “Sage Exchange” option and right-click on it and then click on the “Restart“.
- You can try restarting the “transaction” and check if it working or not.
There are a few more different cases with certain technical advancements, all the cases have different and specific solutions. There may be more than two reasons behind the error “Sage Decline Code 000014” and to handle such complex cases, we suggest you bring your problem to the Sage technical expert who can handle your queries and provide you immediate support to handle your queries.
To get in touch with the Sage customer support team, visit the Onlinechat247.org website and connect with us via Sage live chat support. You can also call our Technical Assistance Number +1800-986-6931 and our team will provide you with the solution. Our team will get back to you with a prompt response that will help you resolve the error code.
End
